25 articles.
Paul Dunlop · 20 March 2026 · 4 min read
10 years, 10 lessons – what we’re taking through 2026 We have officially entered our tenth year. Reaching this milestone has given us a unique vantage point; a decade spent deep inside organisations allows you to stop…
Paul Dunlop · 25 August 2025 · 3 min read
At smart/tasking, we believe culture is what makes or breaks a team. It’s not just posters, playbooks or slogans it’s how people feel and work together every day. When a government innovation unit came to us, they were…
Paul Dunlop · 11 August 2025 · 3 min read
Improving operational efficiency sounds like a no-brainer. Who wouldn’t want smoother processes, reduced costs, and faster delivery? But too often, the way businesses go about it results in more pressure, not less. The…
Paul Dunlop · 4 August 2025 · 3 min read
We believe our people make all the difference, and our newest Client Partner, Jeannie Ivanov , is a shining example of that. Known affectionately as "The Motivator", Jeannie brings a rare blend of commercial leadershi…
Paul Dunlop · 16 June 2025 · 3 min read
The pressure to excel, accelerate and adapt is ever-present. Yet amidst the drive for speed and efficiency, we think it’s important to consider that the key to sustainable acceleration lies in removing the obstacles tha…
Paul Dunlop · 3 June 2025 · 4 min read
What does it really take to lead change and bring people with you? In our latest smart/tasking webinar, hosted by Client Partner Sophie Pentony , we explored what it means to support teams through ongoing change. S…
Paul Dunlop · 29 April 2025 · 4 min read
Change fatigue is something we’re seeing in many organisations right now. Gallagher’s 2025 State of the Sector report even declared it at an all-time high, with 44% of internal communicators citing change fatigue as on…
Paul Dunlop · 4 February 2025 · 3 min read
Beyond the AI hype: Business Optimisation that delivers real results Feb 4, 2025 2 min read AI is everywhere. It’s in our inboxes, our meetings, our marketing. It’s promising the world a whole lot - but let’s be honest:…
Paul Dunlop · 26 November 2024 · 3 min read
How to make smarter decisions with real-time data reporting Nov 26, 2024 3 min read As a leader, decision-making is at the heart of driving business success. Yet relying on delayed or inaccurate reports can put your str…
Paul Dunlop · 26 November 2024 · 1 min read
smart/sync case study The problem The client’s business faced ongoing challenges managing data, working with multiple sources and manually consolidating information into spreadsheets. This setup resulted in data that qu…
